Full 90-day Warranty
Coverage: Insite Insole products are warranted against defects in materials or workmanship. Warranty is valid only to the original purchaser with proof of purchase from Insite or an authorized Insite Insole Dealer. You must keep your receipt as proof of the date of sale.
Exclusions- This warranty does not cover alteration, misuse, abuse, water damage, fading or discoloration. Defects will be determined by Insite.
Period of Coverage: This warranty remains in force for a period of Ninety (90) days from the initial date of purchase.
Returns and Exchanges: If you are not 100% satisfied with your Insite Insole product you can return or exchange your order within Ninety (90) days from the date of purchase. For all domestic web sale return, Insite offers free return shipping.
If you purchased your insoles directly from Insiteinsoles.com, simply email firstname.lastname@example.org with your order number and request an Insite Return Authorization Number (RAN) used to track your return.
If you purchased your insoles from an authorized Insite Insole Dealer you can call Insite Customer Service at (603)433-6723 to receive your Return Authorization Number.
Insite will email you complete instructions together with a pre-paid bar-coded Insite Indentification return label to attach to the outside of your return packaging.
Securely package items(s) in original packaging, including documentation, manuals, warranty information, registration, etc. Returns that do not meet these conditions may be subject to a restocking fee.
Insite is not responsible for lost or damaged packages.
Refunds are made to the original method of payment used with the your original sales order usually within Ten (10) business days of Insite’s receipt of return package. You will receive an email from Insite once your refund has been sent electronically to your method of payment. Please allow Forty-Eight (48) hours for posting of the refund from the time of confirmation.
Applicable Laws: This warranty provides you specific legal rights, and you may also have other rights which vary from state to state.